Second Brain Labs FAQs

Your questions answered

Lead Engagement and Follow-Up

What happens if a lead blocks us on WhatsApp?
How does SBL handle retargeting campaigns?

Campaign Design and Management

How does SBL manage multiple courses or diverse audiences?
Will campaigns for different products conflict with each other?

Multilingual and Regional Support

Can SBL handle regional languages like Hindi or Gujarati?
Will responses default to English or the user’s language?

Scalability and Operational Efficiency

Do I need multiple phone numbers for outreach?
Can SBL manage 300+ leads per month?

Compliance and Ethical Concerns

Can WhatsApp block my account for using SBL?
How does SBL ensure outreach doesn’t feel like spam?

ROI and Cost Justification

What are the costs associated with WhatsApp conversations?
Does every follow-up count as a new conversation?

Real-Time and Practical Implementation

How does SBL integrate with my website or inbound traffic?

Analytics and Insights

How can I identify blocked or uninterested leads?
How can analytics improve my campaigns?

Adoption and Onboarding

How much time does it take to train SBL on my products?
How quickly can I test SBL and see results?

Use Case-Specific Concerns

What if a lead isn’t interested in my initial message?
What if a lead isn’t interested in my pitch?
Can SBL handle complex lead objections?

Integration with Existing Systems

Can SBL integrate with my CRM in real time?
How can I upload new leads for the same campaign / extend a same campaign?

Data Privacy and Security

How does SBL handle sensitive data?
Can SBL work without sharing sensitive data externally?

Lead Qualification and Prioritization

How accurate is SBL’s lead qualification process?
What if an important lead is misqualified?

Campaign Performance Tracking

How do I track campaign success?
Are the analytics detailed enough for my use case?

AI Conversations and Human-Like Interaction

How human-like are the AI-driven conversations?
Can the AI respond to detailed objections like pricing or competitor comparisons?