Cancellation Policy for Second Brain Labs

Thank you for using Second Brain Labs. We aim to offer flexible and customer-friendly policies. Our cancellation policy is designed to provide you with the option to cancel your subscription with us at any time.

## 1. Subscription Cancellation

### 1.1 Right to Cancel

Customers have the right to cancel their subscription at any time.

### 1.2 How to Cancel

To cancel your subscription, please follow these steps:

1. Log in to your account on our website [https://www.secondbrainlabs.com](https://www.secondbrainlabs.com).
2. Navigate to the 'Account' or 'Subscription' section.
3. Follow the prompts to cancel your subscription.
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Alternatively, you can contact our customer support team at [shubham@secondbrainlabs.com](mailto:shubham@secondbrainlabs.com) for assistance.

## 2. Effect of Cancellation

Upon cancellation of your subscription, you will no longer be charged for future billing cycles. Please note that any cancellation will be effective immediately, and you will lose access to our services from the date of cancellation.

## 3. Refund After Cancellation

### 3.1 Refund EligibilityPlease refer to our [Refund Policy] for details on eligibility for refunds upon cancellation. As a summary:

- Refunds for the $7 Trial Payment are available if the cancellation is made within 7 days of receiving the product.
- Refunds for the Production Mode Setup Fee are available if the cancellation is made within the first 15 days of onboarding and payment.

### 3.2 Refund ProcessTo request a refund after cancellation, please contact our customer service team at
[shubham@secondbrainlabs.com](mailto:shubham@secondbrainlabs.com) with your order details.

## 4. Contact UsFor any questions or concerns regarding our Cancellation Policy, please contact us at [shubham@secondbrainlabs.com](mailto:shubham@secondbrainlabs.com).

## 5. Policy Modifications

Second Brain Labs reserves the right to modify this Cancellation Policy at any time.
We will notify you of any changes by posting the new Cancellation Policy on this page and updating the “Effective Date” at the top.